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Ofertas de trabajo para: - FIRST LINE ANALYST DUTCH SANT

1 a 1 de 1 Ofertas para FIRST LINE ANALYST DUTCH SANT

Support Analyst First Line (Tenerife-Dutch)

GRUPO CRIT - Santa Cruz De Tenerife

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

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