Ofertas de trabajo para: - FIRST LINE ANALYST FRENCH BALEARES BARCELONA DEL FRANCIA MALLORCA SALAS SIG

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Technical Analyst with French en Barcelona The Role The primary function of the TCS Technical Analyst is to provide general first level analysis, fault isolation and fault resolution for customer reported incidents and enquiries.This is provided for all Colt products using the incident management process, and in line with the Service Centre objectives Key accountabilities * Answer calls and Emails from Colt customers in regards to technical queries and incidents * Take ownership for resolving Cu...

Are you interested in helping people solve their technical issues? Are you passionate about languages and a friendly multicultural environment?If your answer is yes, you have a positive, can-do attitude and would enjoy taking ownership of technical queries, we have the ideal role for you at Computacenter in Barcelona.COMPUTACENTER is a British-owned business that provides international IT services. Worldwide, we employ over 10, 000 employees providing IT advice and support to such major internat...

Empleo: Apply for job Save job » Company: IQVIA » Location: Portugal, Porto Salvo » Salary: negotiable / month » Job type: Full-Time » Posted: 1 min ago » Category: General Opportunity to join a growing project in our company. *RESPONSIBILITIES:* - Is in charge of technical assistance services and provides a first line support service; - Register the calls in the Help Desk Management tool according to the agreed procedures; - Provide remote technical assistance to the customers in order to solve...

Empleo: Apply for job Save job » Company: IQVIA » Location: Portugal, Porto Salvo » Salary: negotiable / month » Job type: Full-Time » Posted: 26 mins ago » Category: General Opportunity to join a growing project in our company. *RESPONSIBILITIES:* - Is in charge of technical assistance services and provides a first line support service; - Register the calls in the Help Desk Management tool according to the agreed procedures; - Provide remote technical assistance to the customers in order to sol...