Ofertas de trabajo para: - FIRST LINE ANALYST FRENCH BARCELONA CARTAGENA CÁDIZ FRANCIA GALICIA MADRID MURCIA PUERTO REAL SEVILLA ZARAGOZA

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Select how often (in days) to receive an alert: Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide. In Spain we are a Global Service Desk. We tailor IT related knowledge and services and assist every employee and business partner of our customers as an individual, by finding...

This job is with American Express, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, yo...

The team, position & mission: We are seeking a Business Analyst to join our international team. As a consultant in your first project with us, you will be responsible for the migration and upgrade of the database of our customer. Your key areas of responsibility as Business Analyst: Development of functional specification documentation in MS Excel based on existing systems. Development of documentation and modeling of tables for data representation on new Word + Snowflake sources. Support for te...

Technical Analyst with French en Barcelona The Role The primary function of the TCS Technical Analyst is to provide general first level analysis, fault isolation and fault resolution for customer reported incidents and enquiries.This is provided for all Colt products using the incident management process, and in line with the Service Centre objectives Key accountabilities * Answer calls and Emails from Colt customers in regards to technical queries and incidents * Take ownership for resolving Cu...