Ofertas de trabajo para: - FIRST LINE ANALYST FRENCH BARCELONA ESPAÑA MADRID REAL SEVILLA ZARAGOZA
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Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...
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Are you interested in helping people solve their technical issues? Are you passionate about languages and a friendly multicultural environment?If your answer is yes, you have a positive, can-do attitude and would enjoy taking ownership of technical queries, we have the ideal role for you at Computacenter in Barcelona.COMPUTACENTER is a British-owned business that provides international IT services. Worldwide, we employ over 10, 000 employees providing IT advice and support to such major internat...
Oferta de empleo: Tech/Systems Support Analyst
Empleo: Apply for job Save job » Company: IQVIA » Location: Portugal, Porto Salvo » Salary: negotiable / month » Job type: Full-Time » Posted: 1 min ago » Category: General Opportunity to join a growing project in our company. *RESPONSIBILITIES:* - Is in charge of technical assistance services and provides a first line support service; - Register the calls in the Help Desk Management tool according to the agreed procedures; - Provide remote technical assistance to the customers in order to solve...
Oferta de empleo: Tech/Systems Support Analyst
Empleo: Apply for job Save job » Company: IQVIA » Location: Portugal, Porto Salvo » Salary: negotiable / month » Job type: Full-Time » Posted: 26 mins ago » Category: General Opportunity to join a growing project in our company. *RESPONSIBILITIES:* - Is in charge of technical assistance services and provides a first line support service; - Register the calls in the Help Desk Management tool according to the agreed procedures; - Provide remote technical assistance to the customers in order to sol...
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