Ofertas de trabajo para: - FIRST LINE ANALYST FRENCH BARCELONA ESPAÑA

Technical Analyst with French en Barcelona The Role The primary function of the TCS Technical Analyst is to provide general first level analysis, fault isolation and fault resolution for customer reported incidents and enquiries.This is provided for all Colt products using the incident management process, and in line with the Service Centre objectives Key accountabilities * Answer calls and Emails from Colt customers in regards to technical queries and incidents * Take ownership for resolving Cu...

Are you interested in helping people solve their technical issues? Are you passionate about languages and a friendly multicultural environment?If your answer is yes, you have a positive, can-do attitude and would enjoy taking ownership of technical queries, we have the ideal role for you at Computacenter in Barcelona.COMPUTACENTER is a British-owned business that provides international IT services. Worldwide, we employ over 10, 000 employees providing IT advice and support to such major internat...

The Service Desk Analyst combines a clear commitment to customer satisfaction with a desire to progress technical skills. The Service Desk Analyst is responsible for the daytoday Support of NTTE ICT customers.The role will include ticket management, first line support of routers, servers, other associated devices and acting upon monitoring generated alerts. Support will be provided through email, tickets generated by the online portal and telephone direct to the customers. The Analyst will also ...