Ofertas de trabajo para: - MANAGER GLOBAL SUPPORT CRM MADRID REAL

The employer supports aviation with global standards for airline safety, security, efficiency and sustainability. Implement customer service strategy globally within FDS Operations and service centersAct as a primary customer advocate alongside operational decisionsSupport Global Process Owners in their deployments by focusing them on customer service impact, being the voice of the customer;Support the Head Customer Experience with global customer service SOPs and SLAs to drive consistent delive...

Reporting to the Assistant Director, Agency Management in the Global Delivery Center (GDC Madrid), the sucessful candidate will lead and develop the Agency Risk Management team, managing Agency Risk day-to-day operations by ensuring compliance regional processes with the global Standard Operating Procedures (SOP)., * Accountable to the Regional Process Owner (RPM) for the Risk Management processes performance and for the full compliance to the SOP purposes and process constant improvements in Eu...