Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE BARCELONA CÁDIZ GALICIA PUERTO REAL ZARAGOZA

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities. Identify, evaluate, and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes, and technologies introduced at the helpdesk. Participate in departmental training activities, i...

Responsibilities Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities. Identify, evaluate, and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes, and technologies introduced at the helpdesk. Participate in departmental training activities in...

Select how often (in days) to receive an alert: First Line Analyst (French & German) - 80% From Home Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide. In Spain we are a Global Service Desk. We tailor IT related knowledge and services, and assist every employee and business...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: First Line Analyst (Dutch & French) - 80% From Home Location: Spain - Barcelona, Spain - Barcelona | Job-ID: 129706 | Contract type: Permanent Employment Contract | Business Unit: Service Desk Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and man...