Ofertas de trabajo para: - RESPONSABLE DE CUSTOMER SERVICE

En dependencia del Customer Service Manager, sus principales responsabilidades serán: -Con foco en el canal SMB, desarrollar iniciativas para anticipar información que requiere el cliente. -Proporcionar estatus veraz de los pedidos de clientes "Customer experience". -Establecer mecanismos de control para garantizar el cumplimiento de compromisos. -Atender reclamaciones de clientes y analizar sus causas para proponer soluciones. -Proponer servicios personalizados acorde al tipo de negocio. -Proac...

The Mercedes-Benz Customer Assistance Center Maastricht (CAC) is the central point of contact in Europe, caring for the needs of current and prospective Mercedes-Benz and smart customers. More than 25 different nationalities add diversity and enrich an organization dedicated to satisfied customers and high performance. Employees act as brand representatives ensuring that customers receive personal assistance in their own language at a consistently high level. Our Customer Service departments ans...

A challenging opportunity to join the team based in Madrid Affiliate Office, as a Clinical Trial Manager Associate (CTMA), to be responsible for the management of post-authorization studies across different therapeutic areas.Plays a vital role in successful implementation and support of Company s Sponsored, Collaborative (CO) and Investigator-Sponsored Research (ISR) projects.Client Details A research-based bio pharmaceutical company dedicated to deliver life-saving therapies to patients in need...

Acerca de esta páginaWe are looking for professionals, native speakers of European languages to work for the customer service department of an Austrian producer of luxury cut lead glass.The new members of the team will be in charge of the post-sales service for the end consumerMain tasks:- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users demands.- Take incoming calls from boutiques and shops via telephone and resolve demands.- Log c...

Tiffany Co the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 180 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany Co. s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continu...

Company Overview:Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.Preferences:Primary Responsibilities (functions):+ Offer generation: technical and economical evaluation and delivery to customer+ Order entry in SAP system, checking all necessary information with the different depar...

Como Agente de Reservas reportarás directamente al jefe de equipo. Serás responsable de atender a clientes ante cualquier solicitud y monitorizar y coordinar los servicios desde su inicio hasta su finalización. El agente actuará de puente entre pasajero y chófer. Tus principales funciones consistirán en: - Responder a las peticiones de presupuestos. Gestionar confirmaciones, cambios y cancelaciones. - Negociación y selección del proveedor más rápido y adecuado en cada situación. - Ofrecimiento d...

Acerca de esta páginaCompany Description lastminute.com group is a publicly traded multinational Group, among the worldwide leaders in the online travel industry, and we operate a portfolio of well-known brands such as lastminute.com, Bravofly, Rumbo, Volagratis and Jetcost. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 43 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy wo...

Acerca de esta páginaInternship_ Supply Chain Operations Airbus Defence and Space Getafe (ex Cassidian) Airbus is a global leader in aeronautics, space and related services. In 2017, it generated revenues of 67 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as Europe s number one space enterprise...

Serás responsable de la gestión operativa y atención al cliente, con el fin de aumentar la satisfacción y retención de los clientes.Tendrás la responsabilidad directa para motivar a un equipo cohesionado y de alto rendimiento de Atención al cliente y reclamaciones. Responsable de realizar la selección, formación y coaching, y desarrollar el rendimiento de del equipo.Garantizar la calidad del servicio prestado a los clientes en todos los puntos de contacto.Medir la satisfacción del cliente median...

-Marcar junto al Jefe Nacional de venta la estrategia comercial en los diferentes canales (Horeca y Alimentación). -Aplicar la política comercial de la compañía dentro de sus canales de trabajo, identificando nuevas oportunidades de negocio. -Definir los objetivos comerciales para los clientes de la Distribución Moderna así como para los Distribuidores (Canal Horeca) -Definir programas de incentivos para el equipo de los distribuidores para asegurar el cumplimiento de los objetivos de ventas y m...

Answering Inbound calls of Dutch clients with a repair request for appliances.The Agent should have a strong commercial profile, capable of making sales and hitting targets.Adding to this, the Agent should also be responsible for the Customer Service and claim handling of our services.-Registration of client s details and information-Making sales and offering extended warranties to the clients-Booking repairs and appointments for the clients.- Importante Empresa del área de los seguros- Candidat...

Importante empresa del sector industrial desea incorporar un perfil en el departamento de atención al cliente para ser la responsable de atender a clientes nacionales e internacionales.Descripción de la ofertaLa persona seleccionada debe realizar las siguientes funciones:* Como responsable de atención al cliente (clientes de habla portuguesa) deberá atender vía email y telefónica en castellano, inglés y portugués.* Labores administrativas varias. Envío de facturas, presupuestos, documentación re...

Amazon is looking to hire an experienced Operations Manager - EU FC Outbound Central Flow in our Fulfillment Center near Barcelona. The role of Operations Manager is a critical position and delivers huge impact both on the customer experience and on bottom line performance within the EU Central Flow (CF) team. You will report to the CF Program Manager and you will be directly responsible for a team of Area Managers and their direct reports. As well as motivating them to do their best, it will be...

This position plays a critical role in the overall success and reputation of the business and operates as the primary connection between the company and its video game publishing and development partners. This position will be based in Barcelona! RESPONSIBILITIES INCLUDE: Ensure total customer satisfaction of Robot Cache s publishing partners. Work with the marketing team to identify games and other promotional opportunities that are a fit with the company s focus. Use advanced relationship mana...

Como Customer Service Representative serás responsable de: - Seguimiento y resolución de problemas pendientes del cliente de manera efectiva - Asumir la plena responsabilidad de la resolución de problemáticas - Proporcionar un excelente servicio al cliente a través de correo electrónico y chat - Adherirse a la política, proceso y procedimiento de la compañía - Desarrollar y mantener un conocimiento profundo del producto - Recopilar información, investigar / resolver consultas y mantener registro...

Como Customer Service Representative serás responsable de: - Seguimiento y resolución de problemas pendientes del cliente de manera efectiva - Asumir la plena responsabilidad de la resolución de problemáticas - Proporcionar un excelente servicio al cliente a través de correo electrónico y chat - Adherirse a la política, proceso y procedimiento de la compañía - Desarrollar y mantener un conocimiento profundo del producto - Recopilar información, investigar / resolver consultas y mantener registro...

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Baggage Loaders to join our Resort Flight Check-In Teams on part-time Fixed Term contracts. Our Baggage Loaders provide operational support between our Resorts and the airport, on an early morning, afternoon or split-shift basis Monday to Sunday. Report...

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on part time Fixed Term contracts. Reporting to the Duty Manager, the Passenger Service Agent will responsible for: Delivering fantastic customer service Providing a warm and friendly welco...

Una excelente oportunidad como Customer Service Executive con nivel Avanzado de Inglés está disponible ahora dentro de una reconocida empresa del sector automoción en la zona del Vallès. About the job:En la posición de Customer Service Executive, serás responsable de centralizar la relación con el cliente y resolver cualquier incidencia para alcanzar los objetivos.Main tasks: - Retener clientes e incrementar la fidelidad de los clientes - Asegurarse de que todos los procesos se siguen desde el p...