Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE ALICANTE BARCELONA TODA ESPAÑA VARIOS

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Your responsibilities and impact as a First Line Analyst will be: -Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe -Resolving IT issues of our partners which can occur during office work -Documentation and logging of calls on the ticketing tool -Delegation of problems which cannot be resolved to the competent teams -Maintaining and improving customer satisfaction level -Communication with your direct team members and dif...

Si te apasiona el mundo del Business Intelligence o piensas que esta es la rama en la cual te gustaría formarte y crecer, Mercanza es tu empresa!Estamos buscando buenas personas que quieran desarrollar y mejorar su talento, que sean emprendedoras y que tengan iniciativa, para trabajar junto a un equipo joven y experimentado en el mundo Qlik, realizando proyectos sobre QlikView y sobre la nueva y apasionante tecnologia de Qlik Sense.Así mismo, es posible que se realicen proyectos utilizando otras...

Descripción de la oferta de empleo Eltec IT Services, es una empresa dedicada al mantenimiento informático que ofrece servicios a grupos nacionales, multinacionales e instituciones públicas. Sobre esta base, facilitamos soluciones integradas y homogéneas basadas en nuestros principales valores. Contamos con más de 50 puntos de servicios en toda España. Se requieren técnicos de servicio informático para cliente ubicado en zonas de Alicante, Almería, Barcelona, Illes Balears y Murcia. - Formación:...

Si te apasiona el mundo del Business Intelligence o piensas que esta es la rama en la cual te gustaría formarte y crecer, Mercanza es tu empresa!Estamos buscando buenas personas que quieran desarrollar y mejorar su talento, que sean emprendedoras y que tengan iniciativa, para trabajar junto a un equipo joven y experimentado en el mundo Qlik, realizando proyectos sobre QlikView y sobre la nueva y apasionante tecnologia de Qlik Sense.Así mismo, es posible que se realicen proyectos utilizando otras...