Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Your responsibilities and impact as a First Line Analyst will be: -Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe -Resolving IT issues of our partners which can occur during office work -Documentation and logging of calls on the ticketing tool -Delegation of problems which cannot be resolved to the competent teams -Maintaining and improving customer satisfaction level -Communication with your direct team members and dif...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Descrizione Parli italiano? Hai una propensione a relazionarti con i clienti? Vivi a Las Palmas de Gran Canaria? Questa offerta di lavoro è per te! Responsabilitá - Interagire con i clienti via telefono, e-mail e web, fornendo assistenza tecnica e capacità di risolvere i problemi. - Identificare, valutare e dare priorità ai problemi e ai reclami dei clienti. - Analizzare i problemi dei clienti e formulare piani di risoluzione. - Contribuire all'identificazione delle lacune nella risoluzione dei ...

Descrizione Parli italiano? Hai una propensione a relazionarti con i clienti? Vivi a Santa Cruz di Tenerife? Questa offerta di lavoro è per te! Responsabilitá - Interagire con i clienti via telefono, e-mail e web, fornendo assistenza tecnica e capacità di risolvere i problemi. - Identificare, valutare e dare priorità ai problemi e ai reclami dei clienti. - Analizzare i problemi dei clienti e formulare piani di risoluzione. - Contribuire all'identificazione delle lacune nella risoluzione dei prob...

Helpdesk with German (temporary) en BarcelonaOur client, Telecommunication company based in Barcelona is looking for helpdesk with a minimum of 1 year experience providing 1st level support with German and fluent level of English. Skills amp; Experience* experience within a Telco / IT Helpdesk environment would be ideal* Experience of working within a team environment, with full responsibility for fault resolution. To include taking ownership, coordinating with internal and external teams and ma...

Airframe Engineering RFE - Stress Engineer Airbus AOSL GetafeAirbus is a leading aircraft manufacturer with the most modern and comprehensive family of airliners on the market, ranging in capacity from 100 to more than 500 seats. Airbus champions innovative technologies and offers some of the world s most fuel efficient and quiet aircraft. Airbus has sold over 13.800 aircraft to more than 360 customers worldwide. Airbus has achieved more than 8,000 deliveries since the first Airbus aircraft ente...

Are you interested in helping people solve their technical issues? Are you passionate about languages and a friendly multicultural environment?If your answer is yes, you have a positive, can-do attitude and would enjoy taking ownership of technical queries, we have the ideal role for you at Computacenter in Barcelona.COMPUTACENTER is a British-owned business that provides international IT services. Worldwide, we employ over 10, 000 employees providing IT advice and support to such major internat...

Acerca de esta páginaAre you interested in helping people solve their technical issues Are you passionate about languages and a friendly multicultural environment If your answer is yes, you have a positive, can-do attitude and would enjoy taking ownership of technical queries, we have the ideal role for you at Computacenter in Barcelona.We re seeking a Technical Support Analyst to join a Service Desk team for one of our prestigious customers. Computacenter is an international company with a mult...

Acerca de esta páginaAre you interested in helping people solve their technical issues Are you passionate about languages and a friendly multicultural environment If your answer is yes, you have a positive, can-do attitude and would enjoy taking ownership of technical queries, we have the ideal role for you at Computacenter in Barcelona.We re seeking a Technical Support Analyst to join a Service Desk team for one of our prestigious customers. Computacenter is an international company with a mult...

Oferta de trabajo: Ofertas de Empleo Opportunities for Disabled candidates - PageGroup Barcelona Ver más ofertas de la Empresa. Page Personnel Servicios de RR.HH. Asistente(a) Vacantes: 3 Publicado: 13/12/2018 Finaliza: 27/01/2019 Do you speak fluent English, have a disability certificate of 33% or more and would like to work in a multinational Top Employer Company in Barcelona? Detalles del cliente Are you looking for a place to work that will inspire and challenge you? A place to unleash your ...

Oferta de trabajo: » Inicio » Trabajo » Empleo en Barcelona » Area de Administrativos y secretariado » Opportunities for Disabled candidates - PageGroup Barcelona Page Personnel Are you looking for a place to work that will inspire and challenge you? A place to unleash your potential? Then the PageGroup Barcelona Shared Service Centre (SSC), with its flexible, open culture and meritocratic structure is the place for you. From 1976 and our first office in London we have grown into one of the worl...

Acerca de esta páginaAre you interested in helping people solve their technical issues? Are you passionate about languages and a friendly multicultural environment? If your answer is yes, you have a positive, can-do attitude and would enjoy taking ownership of technical queries, we have the ideal role for you at Computacenter in Barcelona.We re seeking a Technical Support Analyst to join a Service Desk team for one of our prestigious customers. Computacenter is an international company with a mu...

Airframe Engineering RFE - A350 S19 Stress Engineer Airbus AOSL Getafe Airbus is a leading aircraft manufacturer with the most modern and comprehensive family of airliners on the market, ranging in capacity from 100 to more than 500 seats. Airbus champions innovative technologies and offers some of the world s most fuel efficient and quiet aircraft. Airbus has sold over 13.800 aircraft to more than 360 customers worldwide. Airbus has achieved more than 8,000 deliveries since the first Airbus air...

Digital analystAirbus Defence and Space Madrid (ex Airbus Military)Airbus Defence and Space is a division of Airbus Group formed by combining the business activities of Cassidian, Astrium and Airbus Military. The new division is Europe s number one defence and space enterprise, the second largest space business worldwide and among the top ten global defence enterprises. It employs some 40,000 employees generating revenues of approximately 14 billion per year.Airbus is a global leader in aeronaut...

Are you interested in helping people solve their technical issues?Are you passionate about languages and a friendly multicultural environment?If your answer is yes, you have a positive, can-do attitude and would enjoy taking ownership of technical queries, we have the ideal role for you at Computacenter in Barcelona.We re seeking a Technical Support Analyst to join a Service Desk team for one of our prestigious customers.Computacenter is an international company with a multicultural environment,...

BETWEEN TECHNOLOGYis a multinational consulting firm that has advanced technological capabilities in the field of engineering and ICT. Our services reach all continents and cover various fields of the world economy, industry and service companies. BETWEEN currently has a team of 400 people working in the fields of automotive, aerospace, railway, Oil Gas, retail, world of sports, education, etc.Currently we select a QA Analyst Tester; SPC(Software Packaging Center) for a project located on San Cu...