Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE BALEARES BARCELONA MADRID MALLORCA PALMA TARRAGONA VARIOS

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Your responsibilities and impact as a First Line Analyst will be: -Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe -Resolving IT issues of our partners which can occur during office work -Documentation and logging of calls on the ticketing tool -Delegation of problems which cannot be resolved to the competent teams -Maintaining and improving customer satisfaction level -Communication with your direct team members and dif...

Tester/QA Automatization - Baleares » Palma De Mallorca - Baleares - España » Tester » Jornada completa » Experiencia: 1 año » Tipo contrato: Indefinido » 19/11/2018 » selenium » Cucumber » Agile » » » » » Información del Proceso % CVs leídos 0% Rapidez lectura: CVs inscritos en el proceso: 0 Otras Ofertas de Empleo: selenium, cucumber, agile, Baleares Más Ofertas de SIAG Consulting Imprimir Oferta Tester/QA Automatization SIAG Consulting 19/11/2018 ¡NUEVA! Descripción Actualmente estamos buscan...