Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE BARCELONA COMERCIALES DEL DESDE CASA LOS REAL VARIOS
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Trabajo Support Analyst First Line (35)
Support Analyst First Line (French-English)
Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...
Support Analyst First Line (German-English)
Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...
Support Analyst First Line (Tenerife-Dutch)
Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...
Support Analyst First Line (Tenerife-Dutch)
Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...
First Line Analyst (Dutch & Spanish speaker)
Your responsibilities and impact as a First Line Analyst will be: -Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe -Resolving IT issues of our partners which can occur during office work -Documentation and logging of calls on the ticketing tool -Delegation of problems which cannot be resolved to the competent teams -Maintaining and improving customer satisfaction level -Communication with your direct team members and dif...
Trabajo Barcelona Comerciales Del Desde Casa Los Real Varios (2)
Oferta de empleo: Local Sales Operation
ElTenedor, una marca de TripAdvisor®, es la plataforma de reservas lÃder del sector en Europa con una red de más de 50.000 restaurantes. La plataforma opera con la marca ?lafourchette? en Francia y Suiza, como ?ElTenedor? en España, como ?TheFork? en Italia, Bélgica, Portugal, Brasil, Suecia y Dinamarca. Asimismo, opera en inglés como ?TheFork.com?, como IENS en Holanda y Dimmi en Australia. TheFork conecta restaurantes y comensales, permitiendo a estos últimos buscar y hacer reservas onl...
Local Sales Operation
ElTenedor, una marca de TripAdvisor®, es la plataforma de reservas líder del sector en Europa con una red de más de 50.000 restaurantes. La plataforma opera con la marca ?lafourchette? en Francia y Suiza, como ?ElTenedor? en España, como ?TheFork? en Italia, Bélgica, Portugal, Brasil, Suecia y Dinamarca. Asimismo, opera en inglés como ?TheFork.com?, como IENS en Holanda y Dimmi en Australia. TheFork conecta restaurantes y comensales, permitiendo a estos últimos buscar y hacer reservas online, y ...