Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE BARCELONA ESPAÑA MADRID REAL REY
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Trabajo Support Analyst First Line (35)
Support Analyst First Line (French-English)
Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...
Support Analyst First Line (German-English)
Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...
Support Analyst First Line (Tenerife-Dutch)
Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...
Support Analyst First Line (Tenerife-Dutch)
Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...
First Line Analyst (Dutch & Spanish speaker)
Your responsibilities and impact as a First Line Analyst will be: -Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe -Resolving IT issues of our partners which can occur during office work -Documentation and logging of calls on the ticketing tool -Delegation of problems which cannot be resolved to the competent teams -Maintaining and improving customer satisfaction level -Communication with your direct team members and dif...
Trabajo Barcelona España Madrid Real Rey (1)
Oferta de empleo: Becario de Ciberseguridad
Ofertas de Empleo Becario de Ciberseguridad Ver más ofertas de la Empresa. R3 CYBERSECURITY CONSULTING SL Informática / Tecnología Técnico(a) Vacantes: 2 Publicado: 23/11/2018 Finaliza: 22/01/2019 R3 CyberSecurity es una empresa dedicada a la Ciberseguridad y con presencia internacional, actualmente está buscando un Becario de Ciberseguridad para dar soporte al equipo técnico y comenzar su trayectoria profesional. Preferiblemente estudiantes y recién titulados en Informática o Telecomunicaciones...