Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE BARCELONA MALLORCA

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Your responsibilities and impact as a First Line Analyst will be: -Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe -Resolving IT issues of our partners which can occur during office work -Documentation and logging of calls on the ticketing tool -Delegation of problems which cannot be resolved to the competent teams -Maintaining and improving customer satisfaction level -Communication with your direct team members and dif...

Cómo somos? Somos la unión de personas, tecnología y negocio. La COLABORACIÓN y el gran espíritu de equipo de todos los que formamos parte de atSistemas son algunos de los ingredientes que nos han permitido ser un equipo de profesionales superior a 1200 personas con más de 25 nacionalidades diferentes. Cuál es nuestro secreto? Trabajamos con COMPROMISO y CONFIANZA en las personas. Aplicamos los conocimientos y la experiencia de cada uno de nosotros para perseguir la excelencia. Disfrutamos con l...

Cómo somos? Somos la unión de personas, tecnología y negocio. La COLABORACIÓN y el gran espíritu de equipo de todos los que formamos parte de atSistemas son algunos de los ingredientes que nos han permitido ser un equipo de profesionales superior a 1200 personas con más de 25 nacionalidades diferentes. Cuál es nuestro secreto? Trabajamos con COMPROMISO y CONFIANZA en las personas. Aplicamos los conocimientos y la experiencia de cada uno de nosotros para perseguir la excelencia. Disfrutamos con l...

Cómo somos? Somos la unión de personas, tecnología y negocio. La COLABORACIÓN y el gran espíritu de equipo de todos los que formamos parte de atSistemas son algunos de los ingredientes que nos han permitido ser un equipo de profesionales superior a 1200 personas con más de 25 nacionalidades diferentes. Cuál es nuestro secreto? Trabajamos con COMPROMISO y CONFIANZA en las personas. Aplicamos los conocimientos y la experiencia de cada uno de nosotros para perseguir la excelencia. Disfrutamos con l...

We are seeking a Business Intelligence Manager for our main client who is a global provider of travel services in more than 175 countries, providing hotel accommodation, transfers, excursions and tours, and handling services, based in Palma de Mallorca. Business Intelligence Manager will report to the Chief Technical Officer, bridging the technical and business sides of the organization to develop the business intelligence function as a service to the entire organization. As manager will develop...

-Managing all marketing for the agency and activities within the marketing amp; sales department. -Coordinating sales amp; marketing campaigns with sales activities. -Overseeing the agency s marketing budget. -Creation and publication of all marketing material in line with marketing plans. -Planning and implementing promotional campaigns. -Overall responsibility for brand management and corporate identity -Preparing online and print marketing campaigns. -Trade Shows, Fam Trips and International ...