Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE BARCELONA TENERIFE ZARAGOZA

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Your responsibilities and impact as a First Line Analyst will be: -Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe -Resolving IT issues of our partners which can occur during office work -Documentation and logging of calls on the ticketing tool -Delegation of problems which cannot be resolved to the competent teams -Maintaining and improving customer satisfaction level -Communication with your direct team members and dif...

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Empleo: Apply for job Save job » Company: Flexibility » Location: Netherlands, Groningen » Salary: negotiable / month » Job type: Full-Time » Posted: 3 mins ago » Category: Customer Service colnarrowleft Location: Groningen, Netherlands Job Category: Recruitment/HR EU work permit required: Yes colnarrowright Job Reference: 017116HOEURCOMFPC031107 Job Views: 7 Posted: 08.11.2018 Expiry Date: 23.12.2018 colwide Job Description: Ben jij een gedreven persoon die de ambitie heeft een eigen ondernemin...

Oferta de empleo: Apply for job Save job » Company: Technicus nl » Location: South holland, Oirschot, Netherlands » Salary: negotiable / month » Job type: Full-Time » Posted: 4 mins ago » Category: Customer Service colnarrowleft Client: Randstad Location: Oirschot, Netherlands Job Category: Technical EU work permit required: Yes colnarrowright Job Reference: 151115 Job Views: 9 Posted: 09.11.2018 Expiry Date: 24.12.2018 colwide Job Description: We kennen ze allemaal de hekwerken van dit bedrijf,...

Oferta de trabajo: Apply for job Save job » Company: Technicus nl » Location: Noord holland, Netherlands, Amsterdam » Salary: negotiable / month » Job type: Full-Time » Posted: 4 mins ago » Category: Customer Service colnarrowleft Client: Krosto techniek Location: Amsterdam, Netherlands Job Category: Technical EU work permit required: Yes colnarrowright Job Reference: 151116 Job Views: 9 Posted: 09.11.2018 Expiry Date: 24.12.2018 colwide Job Description: Je voert preventief onderhoud uit aan ver...