Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE COMERCIALES CORUÑA FRANCIA MADRID MURCIA MÁLAGA REAL SALAS SEVILLA

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Everything you are looking for and more This position focuses on analyzing and improving logistics network efficiency, particularly optimizing the first, middle, and last-mile processes. As a key contributor to operational insights and decision-making, you will leverage advanced analytics, build predictive models, and create dashboards to monitor and enhance network performance. Collaboration with cross-market teams is central to this role, as is the ability to design and implement KPIs aligned ...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Helpdesk with German (temporary) en BarcelonaOur client, Telecommunication company based in Barcelona is looking for helpdesk with a minimum of 1 year experience providing 1st level support with German and fluent level of English. Skills amp; Experience* experience within a Telco / IT Helpdesk environment would be ideal* Experience of working within a team environment, with full responsibility for fault resolution. To include taking ownership, coordinating with internal and external teams and ma...