Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE COMERCIALES DESDE CASA MADRID PALMA

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Your responsibilities and impact as a First Line Analyst will be: -Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe -Resolving IT issues of our partners which can occur during office work -Documentation and logging of calls on the ticketing tool -Delegation of problems which cannot be resolved to the competent teams -Maintaining and improving customer satisfaction level -Communication with your direct team members and dif...

» Inicio » Trabajo » Empleo en Palma de Mallorca (Islas Baleares) » Area de Comercial, ventas » Dependiente/a con discapacidad en Palma de Mallorca (20h/semana) ILUNION ILUNION es fruto del proceso de convergencia de los grupos empresariales pertenecientes a la ONCE y su Fundación (CEOSA y Grupo Fundosa), con el fin de fortalecer sus áreas empresariales y ofrecer a nuestros clientes una propuesta integral y soluciones globales desde un conocimiento especializado de cada sector de actividad. El G...

» Inicio » Trabajo » Empleo en Las Palmas de Gran Canaria (Las Palmas) » Area de Comercial, ventas » DEPENDIENTE/A con discapacidad ILUNION ILUNION es fruto del proceso de convergencia de los grupos empresariales pertenecientes a la ONCE y su Fundación (CEOSA y Grupo Fundosa), con el fin de fortalecer sus áreas empresariales y ofrecer a nuestros clientes una propuesta integral y soluciones globales desde un conocimiento especializado de cada sector de actividad. El Grupo Fundosa nació en 1989, c...