Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE DEL DESDE CASA LOS REAL VALLADOLID

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Your responsibilities and impact as a First Line Analyst will be: -Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe -Resolving IT issues of our partners which can occur during office work -Documentation and logging of calls on the ticketing tool -Delegation of problems which cannot be resolved to the competent teams -Maintaining and improving customer satisfaction level -Communication with your direct team members and dif...

Funciones propias del área de ciberseguridad. Variarán en función de que la contratación sea para el área defensiva u ofensiva. Funciones y responsabilidades: - Coordinar y ejecutar acciones de ciberseguridad para diferentes organizaciones desde un punto de vista estratégico. - Control y monitorización de activos sensibles de empresas - Análisis e investigación de posibles vulnerabilidades y amenazas, al igual que la realización de análisis forenses. - Gestión de herramientas técnicas para la de...

Oferta de empleo: » Inicio » Trabajo » Empleo en Valladolid » Area de Tecnología e informática » Desarrolladores Java - empresa final - teletrabajo C.E. CONSULTING EMPRESARIAL ESPAÑA, S.L. » MADRID » Calidad y Medio Ambiente » Ver todas sus ofertas (172) Descripción de la oferta Proceso de selección continuo Funciones - Programación y desarrollo en Java/JEE del producto, integrado en un equipo de trabajo en remoto (podrás trabajar desde casa) - Realizar integraciones de producto de los diferente...