Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE DEL MADRID REAL TERUEL

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Your responsibilities and impact as a First Line Analyst will be: -Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe -Resolving IT issues of our partners which can occur during office work -Documentation and logging of calls on the ticketing tool -Delegation of problems which cannot be resolved to the competent teams -Maintaining and improving customer satisfaction level -Communication with your direct team members and dif...

Oferta de empleo: » Inicio » Trabajo » Empleo en Teruel » Area de Tecnología e informática » Desarrolladores Java - empresa final - teletrabajo C.E. CONSULTING EMPRESARIAL ESPAÑA, S.L. » MADRID » Calidad y Medio Ambiente » Ver todas sus ofertas (172) Descripción de la oferta Proceso de selección continuo Funciones - Programación y desarrollo en Java/JEE del producto, integrado en un equipo de trabajo en remoto (podrás trabajar desde casa) - Realizar integraciones de producto de los diferentes cl...

» Inicio » Trabajo » Empleo en Teruel » Area de Tecnología e informática » Desarrolladores Java - empresa final C.E. CONSULTING EMPRESARIAL ESPAÑA, S.L. » MADRID » Calidad y Medio Ambiente » Ver todas sus ofertas (119) Descripción de la oferta Proceso de selección continuo Funciones Seleccionamos Developer Java Web Senior, para una empresa centrada en ofrecer nuevas tecnologías de desarrollo de aplicaciones informáticas, sobre todo para grandes corporaciones. En este momento se encuentran en ple...

Apply for job Save job » Company: A.C.S Informáticos .SLAccorACIGRUP HOSPITALITY SOFTWARE SLAdeccoAjuntament de MataróAllSaintsAmerican Bureau of ShippingANANDAAreajob Spain ETTARROSSADES POPULARS DEL RIPOLLESARTIS MONTBLANC S.L.AsesoríaATE SISTEMAS Y PROYECTOS SINGULARESAURA STAFFING SELECCIÓNAxxonAXXON Recursos Humans / AXXON Selecting ETTBabel ProfilesBarnalabor, SL ETTBcn Ideas y empleo slBEUMER GROUP TECHNOLOGY IBERIA SLBugaderiaCatenonCLUB DE GOLF TERRAMARConnectus Gestió SCPConsolidar bar...