Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE ESPAÑA LAS PALMAS LOS REAL VALENCIA

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Your responsibilities and impact as a First Line Analyst will be: -Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe -Resolving IT issues of our partners which can occur during office work -Documentation and logging of calls on the ticketing tool -Delegation of problems which cannot be resolved to the competent teams -Maintaining and improving customer satisfaction level -Communication with your direct team members and dif...

Empleo: » Inicio » Trabajo » Empleo en Palma de Mallorca (Islas Baleares) » Area de Banca y seguros » Asesor Financiero NATIONALE? NEDERLANDEN Somos personas reales, como tú. Comprometidas con nuestros clientes y con ofrecerles las mejores soluciones de ahorro e inversión. Nationale-Nederlanden ofrece dichas soluciones a más de medio millón de clientes en toda España con un equipo profesional de 500 empleados y 1.500 agentes exclusivos. Pertenece al Grupo NN, uno de los grupos financieros más so...

Empleo: » Inicio » Trabajo » Empleo en Las Palmas de Gran Canaria (Las Palmas) » Area de Banca y seguros » Asesor Financiero NATIONALE? NEDERLANDEN Somos personas reales, como tú. Comprometidas con nuestros clientes y con ofrecerles las mejores soluciones de ahorro e inversión. Nationale-Nederlanden ofrece dichas soluciones a más de medio millón de clientes en toda España con un equipo profesional de 500 empleados y 1.500 agentes exclusivos. Pertenece al Grupo NN, uno de los grupos financieros m...