Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE MADRID SPAIN REAL

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Your responsibilities and impact as a First Line Analyst will be: -Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe -Resolving IT issues of our partners which can occur during office work -Documentation and logging of calls on the ticketing tool -Delegation of problems which cannot be resolved to the competent teams -Maintaining and improving customer satisfaction level -Communication with your direct team members and dif...

ApplyLocation:Madrid, SpainArea of InterestSales - Services, Solutions, Customer SuccessJob TypeNew GraduateTechnology Interest*NoneJob Id1237392NewStart date: 28th July 2019Training location: Amsterdam, the Netherlands for first 12 monthsLocation after training: Madrid, SpainWhat You ll Do:You ll be part of our Cisco Sales Associates Program (CSAP), an award-winning graduate training program for early-in-career talent aspiring to move into sales or engineering roles.Phase 1 the Programme will h...

Twilio is looking for a Senior Software Engineer who wants to design, develop, deploy and operate services across multiple teams to help deliver real-time, low latency capabilities for generation communications. You will need to be able to think at scale, and meet high availability goals, bringing a focus on solving resiliency, latency and quality challenges in our virtualized cloud environment. Who? Twilio is looking for a Senior Software Engineer who wants to join our Media Recordings team out...

Description: Responsibility for delivery of eCapability cross sector within the Southern cluster and specifically IBERIA, driving order automation, customer adoption and continuous improvement in order to achieve the regional order automation goal for 2018/19. Engagement with EDI Supplier partners, supporting the EMEA regional requirements from JNJ and the ongoing eCapability strategy for penetration within the region. Accountable for maintaining and supporting partnerships with local customer s...

Higher education type business school or university, you justify an experience of at least 1 years in e-commerce. You have a perfect command in trafic acquisition (SEO, SEA, social media ...). Your interpersonal skills and your sense of initiative will be a real asset, as well as your product sensitivity and your taste for the result. Your responsiveness, your sense of organization and your adaptability will allow you to succeed in this position. Native of Spain, you speak English fluently. Job ...

Prácticas en Soporte, Madrid-18000B7A Preferred Qualifications Oracle es la empresa líder en Hardware y gestión de software empresarial. Se fundó en 1977 por pioneros en la industria del software y fue la primera compañía en desarrollar y vender bases de datos relacionales. Hoy, Oracle tiene más de 3000 productos. Estamos presentes en más de 145 países, con más de 100000 empleados en todo el mundo. El área de Soporte de Oracle está comprometida con el desarrollo de tecnologías de soporte de últi...