Ofertas de trabajo para: - WEB ANALYST BARCELONA COMERCIALES FRANCIA LOS SAN ZAMORA
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Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...
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IBERMTICA es una empresa lder en TECNOLOGIA y CONOCIMIENTO.Apostamos por la satisfaccin de nuestros clientes, crecemos con ellos y disfrutamos generando valor en los servicios TIC que ofrecemos.Creemos en las personas que hacen posible nuestro proyecto compartido, que aportan ilusin y quieren sumarse a l.Somos ms de 3.000 personas comprometidas en la creacin de soluciones tecnolgicas en Finanzas, Administracin Pblica, Telco y Media, Industria y Servicios.Y t...Quieres formar parte de nuestro pro...