Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE BARCELONA COMERCIALES CUGAT FRANCIA SANT

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Proceso de seleccin continuo. Funciones Responsibilities: Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities. Identify, evaluate, and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes, and technologies introduced at the helpdesk. Participa...

Responsibilities Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities. Identify, evaluate, and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes, and technologies introduced at the helpdesk. Participate in departmental training activities in...

Responsibilities Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities. Identify, evaluate, and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes, and technologies introduced at the helpdesk. Participate in departmental training activities in...

Responsibilities: Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities. Identify, evaluate, and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes, and technologies introduced at the helpdesk. Participate in departmental training activities i...

» Inicio » Trabajo » Empleo en Sant Cugat del Vallés (Barcelona) » Area de Atención al cliente » Teleoperador/a Campaña de Navidad IMAN TEMPORING ETT, S.L. La filosofía de las Empresas Iman se basa en ofrecer servicios que cubran de manera óptima las expectativas de nuestros clientes y candidatos. Bajo un mismo nombre, IMAN, agrupa 5 empresas del sector servicios (Cleaning, Temporing, Seguridad, Corporation, Facility Management) además de CITIUS (Outsourcing) y Diswork (Centro Especial de Empleo...