Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE BARCELONA DEL SANTA

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

GROUP BNP PARIBAS BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain, we are more than 5,100 employees within 13 business lines. RISK HUB RISK is an integrated and independent control function of the BNP Paribas Group. It is the second line of defense on the risk management activities of the Group which are under its direct responsibilities, including credit and counterparty risk, ma...

Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that''s combined with invoicing, bookkeeping, and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support, and clear pricing, Qonto has become the leader in its market. Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made...

We are looking to strengthen our growing Service Desk by recruiting a Senior 1st Line Support Analyst who is interested in playing an active role in developing the team to ensure it provides a mix of exceptional customer service and effective technical support. You''ll be responsible for ensuring all escalations are dealt with and kept up to date, working in partnership with the current Service Desk Team leader to answer any queries from the 1st line team and will be a point of contact between t...

Select how often (in days) to receive an alert: First Line Analyst (French & Spanish) 80% FROM HOME Location: Spain - Barcelona | Job-ID: 42605 | Business Unit: Service Desk Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide. In Spain we are a Global Service Desk. We tailor ...

Ests buscando tu primera experiencia en el mbito de la tecnologa y la informtica? Te apasiona el mundo de las soluciones IT y te gustara formar parte de un equipo global y dinmico? Esta es tu oportunidad para iniciar tu carrera en un entorno profesional desafiante y en constante evolucin! Misiones: Soporte tcnico a usuarios y gestin de puestos de trabajo. Gestin y mantenimiento del parque informtico de la empresa. Despliegue masivo de herramientas y actualizacin de sistemas operativos y programa...

Eres un estudiante universitario de informtica y quieres dar el siguiente paso en tu carrera en el mundo de la infraestructura IT? Te entusiasma trabajar en un entorno desafiante, donde puedas desarrollar y optimizar soluciones tecnolgicas? En OCA Global, te ofrecemos la oportunidad de formar parte de un equipo global e innovador, donde podrs poner en prctica tus conocimientos y aprender de expertos en el rea. Misiones: Desplegar y automatizar la infraestructura IT. Monitorizar la infraestructur...

Sant Cugat del Vallès (Barcelona) Empresa: GRIFOLS Jornada: Completa Contrato: Indefinido...

Sant Cugat del Vallès (Barcelona) Empresa: GRIFOLS Requisitos: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). Bachelor's Degree in Business, Economics or similar. Minimum of 3+ years' audit experience. Big four ex...

Sant Cugat del Vallès (Barcelona) Empresa: GRIFOLS Requisitos: Para realizar este trabajo con éxito, una persona debe ser capaz de llevar a cabo las responsabilidades de manera satisfactoria. Los requisitos enumerados a continuación son representativos de los conocimientos, habilidades, formación y/o capacidad requeridos. Se pueden realizar adaptaciones del puesto para que las personas con diversidad funcional puedan realizar las tareas del puesto. Tienes titulación mínima de CFGM/CFGS/FP en áre...