Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE BARCELONA HOLANDA NACIONAL REAL

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities. Identify, evaluate, and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes, and technologies introduced at the helpdesk. Participate in departmental training activities in...

Responsibilities Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities. Identify, evaluate, and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes, and technologies introduced at the helpdesk. Participate in departmental training activities in...

Responsibilities: Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities. Identify, evaluate, and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes, and technologies introduced at the helpdesk. Participate in departmental training activities i...

Responsibilities: Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities. Identify, evaluate, and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes, and technologies introduced at the helpdesk. Participate in departmental training activities i...

ElTenedor, una marca de TripAdvisor®, es la plataforma de reservas líder del sector en Europa con una red de más de 50.000 restaurantes. La plataforma opera con la marca ?lafourchette? en Francia y Suiza, como ?ElTenedor? en España, como ?TheFork? en Italia, Bélgica, Portugal, Brasil, Suecia y Dinamarca. Asimismo, opera en inglés como ?TheFork.com?, como IENS en Holanda y Dimmi en Australia. TheFork conecta restaurantes y comensales, permitiendo a estos últimos buscar y hacer reservas onl...

ElTenedor, una marca de TripAdvisor®, es la plataforma de reservas líder del sector en Europa con una red de más de 50.000 restaurantes. La plataforma opera con la marca ?lafourchette? en Francia y Suiza, como ?ElTenedor? en España, como ?TheFork? en Italia, Bélgica, Portugal, Brasil, Suecia y Dinamarca. Asimismo, opera en inglés como ?TheFork.com?, como IENS en Holanda y Dimmi en Australia. TheFork conecta restaurantes y comensales, permitiendo a estos últimos buscar y hacer reservas online, y ...