Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE BLANCA DEL MELILLA

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Proceso de seleccin continuo. Funciones Responsibilities: Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities. Identify, evaluate, and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes, and technologies introduced at the helpdesk. Participa...

Responsibilities Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities. Identify, evaluate, and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes, and technologies introduced at the helpdesk. Participate in departmental training activities in...

Responsibilities Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities. Identify, evaluate, and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes, and technologies introduced at the helpdesk. Participate in departmental training activities in...

Responsibilities: Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities. Identify, evaluate, and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes, and technologies introduced at the helpdesk. Participate in departmental training activities i...

Fechas: Del 10 al 14 de agosto (incluidos). Serían 5 días. Horario: De 10 a 14 y de 17 a 20 hrs. (7 horas al dia)Sueldo: 55 Netos. Total semana 275 NETOSDirección: Puerto Deportivo de MelillaFunciones: Entrega de merchandising.Colocación de materiales en el stand: roll ups, folletos y merchandising.Tener conocimientos básicos de la empresa (líneas en las que operamos y los buques con los que trabajamos actualmente en Melilla) por si alguien se interesa (esta información se la facilitamos nosotro...