Ofertas de trabajo para: - SUPPORT ANALYST FIRST LINE MADRID NAVARRA PAMPLONA SANTA SEVILLA

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. • Identify, evaluate and prioritize customer problems and complaints. • Analyze customer problems and formulate plans of resolution. • Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. • Evaluate new services, processes and technologies introduced at the helpdesk. • Participate in departmental training act...

Responsibilities Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities. Identify, evaluate, and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes, and technologies introduced at the helpdesk. Participate in departmental training activities in...

Responsibilities Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities. Identify, evaluate, and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes, and technologies introduced at the helpdesk. Participate in departmental training activities in...

Responsibilities: Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities. Identify, evaluate, and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes, and technologies introduced at the helpdesk. Participate in departmental training activities i...

Responsibilities: Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities. Identify, evaluate, and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes, and technologies introduced at the helpdesk. Participate in departmental training activities i...

Apply for job Save job » Company: AdeccoAedheANANDAFundacion AdeccoGM FinancialNkip ConsultingServicio Canario de EmpleoSNTalentTalent Search PeopleWood » Location: Vizcaya / Bizkaia, Vizcaya, Villaviciosa de Odon, Viana do Castelo, Vallès Occidental, Valladolid, Valencia, Trillo, Tolosa, Spain, Sevilla, Segovia, SANTPEDOR, Santa Cruz Tenerife, SANTA CRUZ DE TENERIFE, Sant Joan Despi, San Sebastian de los Reyes, SAN MIGUEL DE ABONA, SAN CRISTOBAL DE LA LAGUNA, SAN BARTOLOMÉ DE TIRAJANA, SAN ANDR...